Chief of Staff
Turns high-level goals into delegated tasks, prepares your morning brief, and keeps company memory intact.
The front office for service businesses
You run the business.Perbene handles the front office.
Calls answered, jobs booked, follow-ups done, across phone, text, email and web chat. Perbene checks with you before anything important.
24/7Work handled while you stay in charge
Perbene / Today
The work keeps moving.
02:14 AM
Receptionist
Answered live call in 1.1s: Burst water pipe at 842 Highland Ave. Triage complete.
02:15 AM
Dispatcher
Queried on-call rotation: Marcus Vance selected. Emergency work order #1084 drafted ($450).
02:15 AM
Chief of Staff
Escalated to owner's Team Inbox: 1-click authorization required.
Pending Dispatch Approval
$450.00Emergency Service: Marcus Vance -> 842 Highland Ave
Water line shut-off assist + pipe repair · Confirmed rate: $450
24/7Phone
Calls answered while you work, drive, or sleep.
OneText & email
Every conversation stays with the customer.
1 tapYour approval
Important decisions wait for your say.
3Languages
English, French, and Spanish from day one.
Work that gets done
A front office that keeps the day moving.
Perbene divides the work into clear roles, so calls turn into bookings, bookings turn into jobs, and no customer gets forgotten between steps.
Receptionist
Answers inbound calls, SMS, and emails instantly with natural voice. Qualifies serious leads and detects emergencies.
Scheduler
Manages technician and estimator calendars, checks real-time travel buffers, and prevents double-booking.
Dispatcher
Coordinates service tickets, verifies on-call schedules, prepares customer quotes, and dispatches field techs.
Salesperson
Discovers new commercial and residential opportunities, launches targeted campaigns, and re-engages past clients.
Reputation
Monitors Google Business Profile reviews, crafts on-brand empathetic replies, and drives 5-star customer feedback.
Client desk
Keeps customer records, leads, properties, and listings organized so every role works from clean information.
One front office
Every customer conversation, together in one place
24/7 Phone, SMS & email front desk
Phone
Text & email
Your approval
Languages
Receptionist
24/7 Phone, SMS & email front desk
Receptionist02:14 AM
Answered live call in 1.1s: Burst water pipe at 842 Highland Ave. Triage complete.
Dispatcher02:15 AM
Queried on-call rotation: Marcus Vance selected. Emergency work order #1084 drafted ($450).
Chief of Staff02:15 AM
Escalated to owner's Team Inbox: 1-click authorization required.
You stay in control
Routine work moves. Important decisions come to you.
Choose what Perbene can handle on its own and what needs your approval. Quotes, dispatches, and outreach can come straight to your phone before anything is sent.
Ask me first
Perbene prepares the work and brings you one clear decision to approve or adjust.
Handle routine work
Let trusted tasks move automatically, with every action recorded and easy to review.
Needs you
Perbene
Quote Approval Required
HVAC System Replacement: $8,450.00
Prepared by Dispatcher for 204 Oak Ridge Way. Equipment: 4-Ton Trane Heat Pump + Labor. Customer credit approved.
Tailored For Your Business
Pre-configured for your industry from day one
Perbene adapts its vocabulary, workflows, and dispatch logic specifically for your trade.
Home Services & Trades
Plumbing, HVAC, Electrical, Roofing & General Contracting
Missed emergency calls on job sites, dispatch delays, and unbilled overtime.
“Customer calls with a furnace blowout during a blizzard. Receptionist triages in seconds, Dispatcher alerts the on-call tech, and the calendar is blocked automatically.”
Chief of Staff + Receptionist + Dispatcher + Scheduler + Reputation
More work handled
A full front office for less than one part-time hire
Cover the repetitive front-office work that usually requires several people, without adding another schedule, shift, or inbox to manage.
Full-Time Front Desk Receptionist
$235,000 / year
Perbene
From $199 / month
Full-Time Front Desk Receptionist
Full-Time Field Work Dispatcher
Full-Time Intake & Calendar Coordinator
Outbound SDR / Business Development
Reputation & Review Specialist
Calculated based on average US national trade and field office compensation, plus benefits and software tooling.
Frequently Asked Questions
What makes Perbene a company agent platform instead of just a receptionist?
A receptionist only answers the phone. Perbene coordinates a Chief of Staff, Receptionist, Scheduler, Dispatcher, Reputation, Salesperson, and Client desk around the same customer history so the work can continue after the call.
Can I add new agents or bring my own custom agents?
Yes. While Perbene includes 6 core agents out of the box, our architecture is completely open. You can add trade-specific agents (like a Hail Damage Estimator or Tenant Screener) or connect proprietary agents via our REST API and webhooks.
How do I ensure an AI agent won't make a costly mistake?
Every agent features an 'Ask' mode and a 'Just Do It' mode. In 'Ask' mode, high-stakes decisions require your 1-click authorization via your mobile Team Inbox: quotes above your threshold, technician dispatches, or outreach campaigns.
Does Perbene integrate with my existing phone number and tools?
Yes. You can forward calls from your existing business lines in minutes. Perbene integrates with your Google Calendar, phone carrier, email, and internal CRM/dispatch software.
Start in under 10 minutes
Get the front office off your plate.
Let Perbene answer customers, book the work, and keep follow-ups moving while you focus on running the business.